LM
Lindiwe M

1 reviews | Active since Dec 2025

09 Dec 2025, 19:40

Bad experience They deducted my money even when I said they should not, their deductions is building a negative bank in my bank account

Bad experience They deducted my money even when I said they should not, their deductions is building a negative bank in my bank account. I spoke to them, they did not even reimburse neither the unauthorised transaction nor the negative balance. I will never trust such a insurance company ever

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply10 Dec 2025, 07:11
Official
Hi Lindiwe👋,

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team :pineapple:🍍