SD
Sibulelele D
1 reviews | Active since Jul 2025
14 Jul 2025, 12:17
Bad customer service
Bad customer service. I have trying get in contact with Pineapple insurance for a few days now to no avail. In their adds they lie and say you can cancel your insurance online. Checked for a number I can call, guess what? There's no number to call, only the WhatsApp number that I've been ignored on for the past 3 days.
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Pineapple Insurance's replyOfficial
14 Jul 2025, 12:22Hi Sibulelele
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply14 Jul 2025, 12:22
Official
Hi Sibulelele
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍