MM
Mashuud M

1 reviews | Active since Aug 2013

29 Dec 2025, 21:53

Bad Bad Experience

Wait until you go to a stage of claim, i have never seen this in my entire life with insurance, Wont recommend Pine apple at all, they are so bad, They claim it take so long, they take their time to dig and to find an excuse, with me other thing they refuse to pay for them, a car that is new, repair centre was so frustrated, the claim of September even now the car was just completed end of December, and is coming half done, yoo, terrible and bad, They way they run business is so bad

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply30 Dec 2025, 07:10
Official
Hi Mashuud

We sincerely apologise for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍