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PHILANI M

1 reviews | Active since Jul 2023

16 Jul 2023, 10:11

Bad bad bad insurance

Poor admin and poor response They wasted me a month on my vehicle insurance claim then rejected my claim because they say I was speeding which was incorrect… Then after they increase my premium without contacting me when I try to get hold of them they waste my time again and debited joining or what ever fee… Poor insurance don’t consider take it for your car…

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply18 Jul 2023, 07:16
Official
Hey Philani, my name is Pippa, and I handle all customer queries and complaints at Pineapple. I apologise for your experience, and I will be looking into what has transpired. I appreciate your patience. Thank you and chat soon.