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Maryka L
1 reviews | Active since May 2019
20 Jan 2025, 08:20
Bad agent attitudes for cold calling
Very bad cold calling service. Agent phoned me this morning and had a conversation and once I said "sorry sir I do not have a vehicle" he just said uurrghh and dropped the call. Very unprofessional!
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Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
20 Jan 2025, 08:28Hi Maryka
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply20 Jan 2025, 08:28
Official
Hi Maryka
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
ML
Maryka L's updateReviewer Update
20 Jan 2025, 08:30 Thank you for the speedy reply.
ML
Maryka L's update20 Jan 2025, 08:30
Reviewer Update
Thank you for the speedy reply.