Are you aware of Pineapple insurance's 🍍 Added text on latest policy schedule "OR Single Vehicle accident " that will cost you over R6000 ?

I have logged a claim with Pineapple insurance the claim amounts to 9k of damage, my basic access is R3000 and my standard additional Excess is R5000 ORthat I am aware of according to the copy of the schedule I have, Pineapple went and added a fine printed text on the standard additional Excess that reads as follows( OR Single Vehicle accident ) which never existed on the new revised annual increase policy schedule which will cost the client over R6200. Total claim is +/- R9600 which resulting me to pay 98% of the repair costs and Pineapple paying 2% if the repair costs. How is it that Pineapple does not see the significance of letting their clients know of this chip shot they have done on their policy schedule which never existed before. People beware if this so called affordable insurance because they always have something up their sleeves to catch you so they don't pay out so out if the R9600 claim they only paying R1600 . Pineapple insurance clients how many if you pick up the added text by Pineapple which become a clause that will cost you more than R6000 on a single Vehicle accident ? By show of numbers please🙏.