LR
Leo'Lee Radebe
1 reviews | Active since Mar 2018
03 Jul 2025, 09:04
ANGRY
How is it that Pineapple Insurance can’t be telephonically contacted in case of emergency?!?!?!?!?
They expect us to chart on WhatsApp with no help still or they expect us to type an email yet no call, no response on email Ive sent text WhatsApp requesting got a number to call
How will we be able to contact the people we pay for help !?!?!?!?!?
Helpful (0)
Replies (3)0
Replies (3)
Pineapple Insurance's replyOfficial
03 Jul 2025, 09:07Hi Leo'Lee Radebe
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply03 Jul 2025, 09:07
Official
Hi Leo'Lee Radebe
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
LR
Leo'Lee Radebe's updateReviewer Update
03 Jul 2025, 09:14How many days does it take to get a call requested ?
How do I contact Pineapple insurance I’m paying for ?
How is it that you can’t provide telephone number to call ?
How do I contact Pineapple insurance I’m paying for ?
How is it that you can’t provide telephone number to call ?
LR
Leo'Lee Radebe's update03 Jul 2025, 09:14
Reviewer Update
How many days does it take to get a call requested ?
How do I contact Pineapple insurance I’m paying for ?
How is it that you can’t provide telephone number to call ?
How do I contact Pineapple insurance I’m paying for ?
How is it that you can’t provide telephone number to call ?
LR
Leo'Lee Radebe's updateReviewer Update
04 Jul 2025, 10:06Thanks to Nicole
I got a call very processional and I got the help I needed and more, some employees are assets,Nicole you the best
I got a call very processional and I got the help I needed and more, some employees are assets,Nicole you the best
LR
Leo'Lee Radebe's update04 Jul 2025, 10:06
Reviewer Update
Thanks to Nicole
I got a call very processional and I got the help I needed and more, some employees are assets,Nicole you the best
I got a call very processional and I got the help I needed and more, some employees are assets,Nicole you the best