Absolutely the worst insurance company I ever dealt with

Don't trust the reviews. My experience just signing up was atrocious. Their it systems don't work properly, always saying they escalating to I.t. Their app won't work taking videos, they'll tell you then as a solution is to send on WhatsApp, then they claim they don't receive anything yet you have proof on whatsapp. I have been waiting month for answers to my questions but all they do is WhatsApp every other day and ask the same question over and over. I believe the reviews they have were created the same as those influencers use where they pay people to give a positive review. There is no ways they can have this many positive reviews in such a short space of time, it's a ****. The app has a number of glitches, it will say that the car is inspected but then you have inspection to-do's. They duplicated my car as well and their instructions on the website on how to cancel looks outdated, there is no way to cancel in the app. It feels all round like a **** to me and I am more convinced now than ever to never trust company reviews. The have employees who lack basic literacy skills or any basic skill to simply read an email and respond.