absolutely sick disgusting service

absolutely sick disgusting service. Philadelphia stop reading my messages and then mark them un-seen. I am fedup dealing with this all. I'm asking to get someone to assist me. payment went off my account last night but the policy number doesn't not match the policy on app or my s8 i want to know why are there different policy numbers and what payment was deducted for what policy as i only have one device insured. yet i have been waiting 3 days going on 4 days for a response from pineapple i phoned iwyze now and waiting on Philadelphia for feedback yet no feedback

Philadelphia does not help me

why is my account debited for policy i dont have so who is *****ing my money i been patient with this and now i'm getting to a point of suspecting ***** from pineapple and going to report this

and whenever you phone iwyze nothing happens

i am waiting 4 days no to find out why are they taking money but they dont respond after sending 6 emails i am now so fedup and they wont respond

DO NOT USE PINEAPPLE INSURANCE