SM
Siphiwe M

1 reviews | Active since Oct 2016

22 Jan 2026, 20:52

Above and Beyond Expectations Customer Service.

Please be advised that I am writing the following review to say Thank You to Baloyi, Masego for a great service she provided on our conversation. Masego has provided excellent service over the phone and emails on how to go about with my Pineapple insurance and what must I do to get all the letters need to complete the process. She is commitment, empathy, and effective communication, has a good and positive customer experience. It involves actively listening, providing timely assistance, and resolving issues efficiently, all while maintaining a professional and respectful demeanour. Thanks to Her I managed to come right with all my insurance documents I can confirm everything is in order because of her great service one of a kind to find in a Company thank you again.

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Replies (2)
Pineapple Insurance
Pineapple Insurance's reply26 Jan 2026, 06:50
Official
Hi Siphiwe Mthethwa👋,

Thank you for the wonderful review! We are delighted to hear that you received exceptional service from us😊.
Pineapple Insurance
Pineapple Insurance's reply26 Jan 2026, 06:55
Official
Hi Siphiwe Mthethwa👋,

Thank you for the wonderful review! We are delighted to hear that you received exceptional service from us😊.