A very happy customer!!!!

I am a very happy customer, I lost my phone and put in a claim with Pineapple. I was assisted by Bianca and Neo. Neo went out of his way to accommodate my situation and even called me after hours so that we could finalize my claim. I was really taken aback, he was very patient with me & my husband. I remember he had to go attend a meeting at his child's school & called me back after 7pm, that for me spoke to the level of commitment he has with his job & made me feel valued as a customer. I still plan on calling him to personally thank him for all the help, he really won me over and I am recruiting all my family & friends to insure their valuables with Pineapple. My claim was approved and money was paid into my account within 2 days. I'd like to thank everyone at Pineapple who assisted with my claim, especially NEO. He took customer care and service to a whole new level.