A Pineapple for terrible service

Terrible, terrible, terrible stay away. I have been battling since beginning February to het a vehicle cancelled from cover. Everytime i was told it was cancelled, the never refunded the pro rata from feb, the premium for March, April and now May. I needed to lodge a windscreen claim for the Mini and on their app the vehicle is not insured, if you press on the vehicle it says it is.......stay away i am truly so disappointed......can someone from this company contact me to resolve asap.