TM
Theresa M
1 reviews | Active since Dec 2022
17 Mar 2026, 09:23
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I wrote a message to this company about my refund. Shortly they rep**** to me via a call telling me they are sorry and they promised to refund me. It was the second of March 2026 but till today nothing. I sent them emails many times but they are not responding.
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Pineapple Insurance's replyOfficial
17 Mar 2026, 09:39Hi Theresa Mangele🖐️
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team
Pineapple Insurance's reply17 Mar 2026, 09:39
Official
Hi Theresa Mangele🖐️
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team