1 reviews | Active since Apr 2024
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I am very disappointed with the poor service while you don’t have a call centre,I have received the below message while I didn’t cancel my insurance.
Wow, Ephraim. You’re really making me WhatsApp you again after _45 days_ because you still haven’t insured your 2019 OPEL CROSSLAND with Pineapple?
What happened?
Did you get a new car? Find a better option? Not like your quote? Too scared to commit?
I get it; commitment is scary.
The good news? Your original Pineapple quote expired, which means we have an opportunity to offer you an even better price!
- 2024 Hyundai Grand i10 insurance from R523P/M - 2024 VW Polo insurance from R653P/M - 2024 Ford Ranger insurance from R721P/M
Continue Online: https://get.pineapple.co.za/3wDMXhb
*100% always shooting our shot insurance.* *0% other stuff.* Pineapple.
_Pineapple (FSP 48650) is underwritten by Old Mutual Alternative Risk Transfer Insure Limited, a licensed Non-Life Insurer and authorised FSP. T&Cs apply. Premium is risk profile dependent._
If you want to disappear like Houdini - reply “STOP” to opt-out.
When I checked the app it says am not insured then I followed the link on the message then checked the app again then boom my car was insured twice. Tried all the platforms no response I am fed up by the unprofessionalism.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.