LP
Leandro P

1 reviews | Active since Oct 2022

29 Nov 2022, 12:23

Very poor customer service

Very poor customer service. The local agent is slow in conveying information and the deadlines presented are constantly changed. Impossible to plan your life by using this service. The moving should arrive from 7-10 days after the ship docked, it has been 10 days already and still nothing. Last Friday the delivery would happen on Thursday (so, over the 10 days), and now, Tuesday, the delivery is moved to the following Monday - so pretty much three weeks after the ship arrived and one week after the container left the port. If you don't mind waiting forever for your things and having to beg for information, by all means, go ahead and book your moval with this company. I, unfortunately, could not choose - if I could, it wouldn't be this one.

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