They promised us that our furniture would be locked in crates and put into storage and not touched until we moved into our new home

They promised us that our furniture would be locked in crates and put into storage and not touched until we moved into our new home. 90percent of our furniture is bumped, damaged in some way or dented. The boxes are torn , boxes CLEARLY marked Glass were miss handled and opened to find broken items in more than one of the boxes with glass. When the trucks arrived at our new home our items weren’t in the crates but instead were squashed into two small trucks. We have phoned and emailed to complain and no-one has responded. There is no complaints process on their website. No one is taking accountability. It’s shocking to see that a company that brags about how fantastic they are on their website actually does not care about their clients. They were expensive and not worth a cent! I want compensation from them for the damage they caused and for the trauma they have put us through. A part of our lives that was meant to be exciting has been destroyed by Pickfords and I’ll never recommend them nor ever use them. Whoever’s reading this. Save yourself a massive emotional trauma of dealing with a company that only cares about being paid and that’s where their interest in you ends. I’ve checked and I noticed that Pickfords also don’t respond to any of the Hello Peter complaints posted and their Facebook reviews also go unanswered. Absolutely shocking and unacceptable. Something needs to be done about this company.