Shocking service

<p>When moving from KZN to the Western Cape we decided to make use of Pickfords even though their quote was not the cheapest as we thought making use of a reputable company would be better. Were we wrong!</p> <p>The loading of our furniture went well and the supervisor was very professional. However, our furniture had to be stored for a week before they could offload. The offloading day was scheduled for a Monday, therefore they had to load on the Friday to travel from their Durban warehouse to the garden route over the weekend. Due to non maintenance on their vehicle and heavy rains over the weekend, a lot of my furniture got wet. A tv cabinet was broken in 3 pieces, my mattress was soaked through even though it was wrapped with cling wrap. I did not use any cardboard boxes and all my goods were packed in plastic bins. The most important ones with electronics, dvd's and cd's in, looked like it was kept under running water. Everything is damaged.</p> <p>I sent several mails to them, but I am just being ignored. They obviously got their payment and couldn't be bothered about my loss.</p> <p>Well known companies are not always the best and their lack of communication or blatant ignorance is even more shocking.</p>