Pick and Pay Suck!!!!!

I order food yesterday. Driver said he was at my gate never hoot and went back to the store. Claiming undeliverable. Pick and Pay delivered on 25th how is it possible the driver delivered my stuff and now this one said no one was home????? I still waiting for the money to be refunded. This will perhaps happen on Christmas. NO WONDER THEY ARE SHUTTING DOWN STORES THERE SERVICES ARE HORRIBLE!!!!!!!