1 reviews | Active since Aug 2016

05 Aug 2016, 19:25

Zimba chips that seemed they went baf

<p>Bought a giant bag of zimba chips, and while trying to eat them they were so hard like the bag has been open for days. Unfortunately it was late at night and I bought them from pick n pay at Savannah mall so taking them back was going to cost me a lot of money. I am disgusted and feel betrayed.</p>

0
Replies (3)
Pick n Pay
Pick n Pay's reply08 Aug 2016, 06:42
Official

Dear Thementalist Thantsha

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***

's update10 Aug 2016, 15:50
Reviewer Update

I have been contacted by a lady From the store at Savannah (Themisile). She told me to bring the bag of those chips and till slip. Unfortunately the bag is gone and the receipt possibly torn because it has been long, I mean Friday was last week. Anyway I am happy that PicknPay went out of their way to try and resolve my problem. Thank you for getting back to me, I may not have received anything from the store but I believe their efforts were enough. I never had a problem with their goods before and hope to continue relying on the quality of their products. Thanks a million!!!!

Pick n Pay
Pick n Pay's reply11 Aug 2016, 06:19
Official

Dear Thementalist Thantsha

Thank you for the feedback.

Your comments have been brought to the attention of senior management responsible.

Kind Regards

Marise Brown