Zero Feedback regarding rude store manager and ill treatment of customers

<p>I selected some vouchers to use when I visited the PNP on Nicol Store on 6 July 2016. The cashier tried to insert voucher number but cash register failed to accept code ********** . *********** manager of the store called Smart Shopper but they were unable to assist as indicated it would take 2 days for them to deselect vouchers I had chosen on my Phone App. The manager was so rude and kept demanding I log on to my “pnp app” on my phone to resolve problem myself but I tried explaining that I had run out of data and AlwaysOn wifi instore was not working! Only 1 of 2 smartshopper machines were working as usual in this store but I was unable to deselect chosen vouchers. End result - I had wasted 45 minutes instore and had to leave store without my chosen voucher items! Totally unacceptable and ridiculous way I was treated by the rude manager! Other shoppers were also complaining that SMART Shopper machine never working as unable to print vouchers! Manager even screamed at the cashier that was trying to assist me to redeem chosen app vouchers saying she should of deselected voucher from her cash machine instead of calling for his help! I left store a disgruntled angry customer!!! Never have I experienced such rudeness from a store manager!!!!<br />Could you kindly assist in returning vouchers to my app so that I can redeem discounted vouchers at another more competent store? <br />Can I request that all stores ensure that ALL their smartshopper machines work and that the customer is treated in a decent way?</p> <p> </p> <p> </p>