Zero customer service

It's been two weeks no one has bothered to call so I wouldn't expect PnP as a whole to be competent because you failed to even call the client apologise and find out what happened. You acting as if you'll are investigating so that this can be swept under the carpet. Can I get my crockery so that I can move on with my life and support people that need my business such as Checkers, Woolworths, Shoprite, etc...since they know how to get back to clients within 24 hours and since they need our money. PnP has shown its arrogance, incompetence and how much they don't need my business so organise for me to get what rightfully belongs to me so that I can cut ties and ensure no one close to me ever supports you'll. I actually don't know what you have been investigating for so long so since you don't need me I want my crockery so that I can forget you ever existed please