LVdW
Lee Van der Walt
1 reviews | Active since Feb 2020
22 Aug 2024, 11:20
YOUR SERVICE STINKS ❗❗❗❗❗
Not once have I ever walked out of Mulbarton or Lemon Tree's Pick 'n Pay satisfied. There is ALWAYS something to complain about! Be it their service, their sale prices never showing up on display, seeing a cheaper price on the shelf bit only noticing when you've left you've actually paid much more (always fooling you with their prices and you pay much more, be alert)!! their manager at Mulbarton always talking over you and cutting you short, both of them with the biggest attitude! An absolute disgrace! NOT ONCE WITH AN EMAIL HAVE I EVER BEEN REP**** TO. WHOEVER IS IN CHARGE OF CUSTOMER SERVICE (IF IT EXISTS) SHOULD BE FIRED. Your service stinks❗❗❗❗❗❗❗
Helpful (0)
Replies (7)0
Replies (7)
Pick n Pay's replyOfficial
22 Aug 2024, 13:25Hi Lee Van der Walt,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply22 Aug 2024, 13:25
Official
Hi Lee Van der Walt,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
LVdW
Lee Van der Walt's updateReviewer Update
22 Aug 2024, 15:21I'm waiting for a reply. You always quick to reply on HelloPeter. I will make this public should you not contact me ASAP. Last time it took over a month!!!
LVdW
Lee Van der Walt's update22 Aug 2024, 15:21
Reviewer Update
I'm waiting for a reply. You always quick to reply on HelloPeter. I will make this public should you not contact me ASAP. Last time it took over a month!!!
LVdW
Lee Van der Walt's updateReviewer Update
25 Aug 2024, 10:191 week and no reply. This is the norm from Pick 'n Pay. It will be 1 month and still no response by call. No "service" is lower than this!! Be ashamed!
LVdW
Lee Van der Walt's update25 Aug 2024, 10:19
Reviewer Update
1 week and no reply. This is the norm from Pick 'n Pay. It will be 1 month and still no response by call. No "service" is lower than this!! Be ashamed!
LVdW
Lee Van der Walt's updateReviewer Update
26 Aug 2024, 11:04Still waiting. NO REPLY WHATSOEVER!!!!!!! THERE NEVER IS. I DON'T THINK THEY HAVE A CUSTOMER SERVICE. BEST NOT TO CALL ME, I WON'T BE PLEASANT.
LVdW
Lee Van der Walt's update26 Aug 2024, 11:04
Reviewer Update
Still waiting. NO REPLY WHATSOEVER!!!!!!! THERE NEVER IS. I DON'T THINK THEY HAVE A CUSTOMER SERVICE. BEST NOT TO CALL ME, I WON'T BE PLEASANT.
LVdW
Lee Van der Walt's updateReviewer Update
27 Aug 2024, 23:38STILL NO RESPONSE FROM YOU. IT WILL TAKE ANOTHER MONTH AS LAST TIME OR LONGER. YOU'RE SHOWING YOUR TRUE COLORS. GREAT!
LVdW
Lee Van der Walt's update27 Aug 2024, 23:38
Reviewer Update
STILL NO RESPONSE FROM YOU. IT WILL TAKE ANOTHER MONTH AS LAST TIME OR LONGER. YOU'RE SHOWING YOUR TRUE COLORS. GREAT!
LVdW
Lee Van der Walt's updateReviewer Update
30 Aug 2024, 18:56STILL NO RESPONSE!!!
LVdW
Lee Van der Walt's update30 Aug 2024, 18:56
Reviewer Update
STILL NO RESPONSE!!!
LVdW
Lee Van der Walt's updateReviewer Update
31 Aug 2024, 16:07STILL WAITING FOR A RESPONSE. I HOPE THE PUBLIC SEE HOW RUDE YOU ARE AND IGNORE CUSTOMERS.
LVdW
Lee Van der Walt's update31 Aug 2024, 16:07
Reviewer Update
STILL WAITING FOR A RESPONSE. I HOPE THE PUBLIC SEE HOW RUDE YOU ARE AND IGNORE CUSTOMERS.