1 reviews | Active since Jun 2009
Your Service and Pricing Stinks
How bad is your pricing and service. I try to avoid this store as far as possible. I complained, was offered a R60 voucher that I never collected - yet nothing has improved - went in today for 3 items - ended up with a few more - took 2 x ball candles - price was clear - P I and arrow clearly pointed to the item - printed price sign confirmed this R29.99 - at the till - R39.99 - Lesley went to check and said - price is definately R39.99 on the shelve - knowing what I saw I went back to shelve. P I of R29,99 - arrow pointing directly to the item and the sign - no R39.99 price on the entire rack - I started to get irate and a manager was called - he saw the R29.99 screaming at the world - yet he said he is not allwed to give the item for R29.99 - He said the b/codes does not correspond - I must compare the b/codes when I take items - are you mad - I want to see a price, take the item and pay the price - simple - you are doing dihonest business. customer take an item on price - then once in the trolley 99% of people do not check and pay your price - After Self embarresment making a scene I got the items for R29.99 - Fix your pricing and take responsibility - Train Managment on CPA
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
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Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
