1 reviews | Active since Jan 2015
Your internal lack of communication should not affect me
<p>The time is 18:08, yes I am aware that the store closes at 18:00, if I hadn't been waiting in a queue I would have paid already and been on my way home. Basanda felt that she needed to express how she feels infront of me, whilst talking to her colleugue. I quote ' I don't work for charity, every minute extra i work it has to reflect in my Payslip" </p> <p> </p> <p>I felt like such a burden, didn't acknowelge me, she wanted me "gone". Gone from her till, from pick n pay ottery, pick n pay a s a whole, maybe my friends, family and colleagues. </p>
Good day Akhona,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Ottery store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Akhona,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Ottery store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
