CS
Corniel S

1 reviews | Active since Aug 2018

12 Sept 2018, 09:28

YOUR CUSTOMER SERVICE SUCKS

Very bad customer service. After writing a complaint on hallo peter and received a response from Vanitha Venketas, she told me to forward my complaint to the customers complaint email address and some will get back to me.

I have send that email on the 7th Sept. and still no one has responded to me. I still cant watch DSTV from the TV i bought like it was advertised on the box.

I would never take my business back to pick and pay and wouldn't recommend anyone else in doing so either.

0
Replies (1)
Pick n Pay
Pick n Pay's reply14 Sept 2018, 10:40
Official

Good day Corniel Swanepoel,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the inconvenience caused, we received your email. We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Pick n Pay Team