CG
Cornel Gibson-Tessendorf

1 reviews | Active since Jun 2015

25 Jun 2015, 11:42

Young employee goes above and beyond for customer!

I went looking for a specific pair of shoes at Pick 'n Pay Clothing, Beacon Bay, East London. After realizing that there was a problem with the packaging of the shoes, I only found a lady in the clothing section to help me. I don't know if I remember her name correctly now, I think she was Sibu. She searched through all the overhead storage cupboards in the shoe section to find me a pair in my size. When that was unsuccessful she went into the storeroom, despite other colleagues telling her there is no other shoes, and searched until she found me a pair.<br> I am grateful to that young lady for finding me that pair of shoes, and embarrassed that I cannot find the paper that I wrote her name down on. I will go back there and find her, because she was a star! I hope that she will soon be promoted and reach great heights in her career.

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Jun 2015, 12:06
Official
Hello Cornel Gibson,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***