SK
Sophie K
1 reviews | Active since May 2015
02 Feb 2019, 13:50
you purchase online.....you receive low grade, wilting vegetables.
bought groceries online on 1/02/2019, this included a lettuce head. delivery was on 02/02/19. the lettuce head .....sell by date, is tomorrow 03/02/19 and the outside leaves have already started browning and not fresh. looks like buying online, you get rejects as far as freshness is concerned. and unfortunately for someone like me who has had knee surgery, and cant drive around as and when i wish to...am stuck with such service.
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Replies (1)Pick n Pay's replyOfficial
05 Feb 2019, 12:46Good day Sophie ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We are busy addressing this with our online shopping team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We are busy addressing this with our online shopping team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply05 Feb 2019, 12:46
Official
Good day Sophie ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We are busy addressing this with our online shopping team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We are busy addressing this with our online shopping team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
