AL
Arno L
1 reviews | Active since May 2015
18 Jun 2015, 14:44
***
As it is my birthday month PnP gave me a 1000 bonus point voucher.I present it with my smart shopper card as specifie on the voucher.The cashier take the voucher to check,and informed me that they can't give me the point as it didn't appear on the computer.Why then give me the voucher in irst place?I get the voucher from PnP Beaufort West and present it at local branch.
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Replies (1)
Pick n Pay's replyOfficial
18 Jun 2015, 15:19Hello Arnolotz1,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
I will forward you an email from my private email address, requesting more information.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
I will forward you an email from my private email address, requesting more information.
Kind Regards
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply18 Jun 2015, 15:19
Official
Hello Arnolotz1,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
I will forward you an email from my private email address, requesting more information.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
I will forward you an email from my private email address, requesting more information.
Kind Regards
Marise Brown
Ref Number : ***
Best regards,