X3 Customer service emails sent not 1 response

Good day, I would like to know if there is another platform to express your disappointment with a PICKNPAY product other than picknpay customer care <br> I have posted 3 emails 1 expressing my disappointment with the product and 2 expressing my concern that nobody has reply to any of my emails. I would like to be contacted as it is the decent thing to do other than ignoring a customer's dissatisfaction. Even though PICKNPAY is a giant retail - it does not give you the stance to ignore your customers. I read an artical in a popular Magazine recently on the story of the Start of PICKNPAY and the passion that started PICKNPAY - WHAT A SHAME that a few people will not have the same vision for this growing Retail <br> <br>