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Samkelo T

1 reviews | Active since Jan 2020

14 Jul 2023, 09:36

X box series damaged

Hello Peter,I bought an X box Series at Hyper Pick n Pay in witbank Last year and it still has a one year guarantee. Now the X box series has a damage ,Pick n Pay now says we must contact Microsoft ourselves and go through the hassle of logging into Internet.it has been 2 weeks since we not getting any help.Pick n Pay should assist

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Replies (1)
Pick n Pay
Pick n Pay's reply16 Jul 2023, 15:50
Official
Hi Samkelo,

Thank you for reaching out to the Pick n Pay Customer Care Team. 

We do apologize for the inconvenience caused.

May you please provide us with the correct store name as the address or telephone number of the Witbank store as there are a few.

Soon as we have that we will assist accordingly.

Thank you in advance.

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below. 
 Chat to us on WhatsApp : +***7 Call us on   : *** Email us on: ***
 Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00  Thank you for allowing us the opportunity have this resolved. 
 Kind Regards, The Pick n Pay Team 
 

Best regards,