1 reviews | Active since May 2020
Wrotten meat and bad customer service
I usually do my grocery shopping at Pick n Pay blue hills and sandridge square and I'm disgusted by the fact that they care about making money more than our health as customers. Not once but 3 times I bought their chicken in trays and found worms in it as I rinse the meat with water before cooking. The lamb trays they sell are wrotten and have a foul smell. When will stores learn to get rid of anything wrotten instead of changing dates on packages to make it look like it's fresh food that they're selling. For an upmarket store this is disgusting and the worst customer service at sandridge square where when you ask why there's people packing for other customers and I have to pack for myself and to get a response from the teller that they are not paid enough to pack for us I have to do it myself is just something else. I will never recommend any of these stores to anyone
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with the relevant Management Teams of each store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with the relevant Management Teams of each store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
