Wrong product delivered! Again!
Dear sir<br> <br> In my previous order (***) I received a box of wheat free pronutro instead of the regular. The pictures on the web site do not clearly show the difference and on my order confirmation mail the type (wheat free or normal) was not specified. The CPA specifies that a proper and accurate description of products for sale must be given therefore i believe you have directly breached the CPA and I will be contacting my lawyers on Monday re a lawsuit against you. In the meantime if I do not get a call on Monday from a senior level employee (you may call me on my cell number of ***) I will keep doing hello peters on this subject every day. I did try and call your call centre about this, but they kept me on hold for 10 minutes.<br> <br> Pick n Pay, the company that lets lets you down every day.<br> <br> Call me on Monday or this letter will look like a friendly chat compared to the one I will send on Monday!<br> <br> Regards<br> <br> Michael Cohen
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
