1 reviews | Active since Jun 2016

12 May 2017, 16:07

Wrong pricing on the shelf

<p>I walked into the store and I made a few purchases , one of the items that I purchased was nappies ,picture below was marked R129 when I got to the till they rung it up for R179. I then took the cashier's assistant to the department and showed her the price. Then they called the front line manager Priscilla who said NO the item's where packed in the wrong place ( they 6 of the same item's in that shelf). I asked to speak the store manager Clive. But he was too busy to help a customer according to Priscilla. The price the customers sees is the price the customer pays and also being snubbed by the store manager speaks volume of the kind of store it is. Customer's pay there salaries</p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply12 May 2017, 18:54
Official

Good day Clinton,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received. We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas