1 reviews | Active since Jan 2014
Wrong pricing and penalised for store attandane inefficiencies
I wrote a complaint here a week ago on a pricing issue where I got to the till and suddenly the price changed from 210 to 318 and the response i got was management is looking into the matter.Its been two weeks an no contact from pnp .Please confirm an I getting my 108 refund or I should just return the item to pick pay clothing. I thought you handled customer complaints better than this.
Good day Rumbidzai,
Thank you for taking the time to address your concerns with us.
Please accept our sincere apologies for the lack in communication. We are following up on this with our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Rumbidzai,
Thank you for taking the time to address your concerns with us.
Please accept our sincere apologies for the lack in communication. We are following up on this with our team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua