NM
Nisha M

1 reviews | Active since Jun 2016

29 Dec 2016, 08:16

Wrong Prices on shelves and expired goods!!!

<p>As per ANY policy in a store- you pay the price that you SEE! This is the 3rd time recently that I have picked items off a shelf with a very visible price - hence i pick it and when i go to pay for it, i end up paying much more for it!!! Same thing happened again on Tuesday!!! I picked 2 things again- Hake prime medallions- clearly marked for R39.99 and at the teller it is R59.99!!! What a freaking *******!!! Same thing for the Sunfoil oil- marked for R36.99 and i get charged R49.99!!! Last time the same thing happened for 2 other items; almonds and skinny fries!!! OMG this is such a pathetic store and i will NEVER shop here again! I would rather do my monthly groceries at a Checkers!!! And prior to that- many times before i have had the same issues!!! Can your inefficient staff label the groceries properly????!!! Some groceries DONT even have prices and you have to search for a scanner to check the price!!! I looked for yogurt on Tuesday the 27th December and came across one which expired on 19 December that was STILL on the shelves!!!! One other time i got charged R15.99 for a Sasko bread which doesnt go more than R12!!!! And the lady said the whole batch was charged wrong!!! REALLY??? SUCH A PATHETIC STORE!!!! The last time i comlpained to the 'manager' which was an african man- he just looked at me!!! No apology AT ALL!!!!!!!!!!!!!!</p>

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Replies (2)
Pick n Pay
Pick n Pay's reply29 Dec 2016, 15:43
Official

Good day Pranisha,

Thank you for taking the time to write to us.

Kindly accept our apologies for the incorrect pricing.

We are addressing the issue with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen

NM
Nisha M's update04 Jan 2017, 11:09
Reviewer Update

When will i get feedback??