HN
Hanlie N
1 reviews | Active since May 2014
28 Nov 2022, 17:46
Wrong prices again
Every time we buy from Pick n Pay Bylsbridge Promenade we end up going back because we paid more money then the amount on the shelf. Today again we bought a product that was marked as a special but we end up paying full price. R12 more. The other day 3 products was wrong. So Pick n Pay specials is one big ****. They let people think that they are buying specials but the are paying normal prices. I will take this further because this is bad times and we are getting ******.
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Pick n Pay's replyOfficial
29 Nov 2022, 11:46Hello Hanlie,
Thank you for reaching out to the Pick and Pay Customer Care team. Please accept our sincere apologies for the overall poor customer service you've received as a whole. Kindly note we have escalated your query to the store and they will be in contact with you shortly. For your records, please see reference number -***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
The Pick n Pay Team
Thank you for reaching out to the Pick and Pay Customer Care team. Please accept our sincere apologies for the overall poor customer service you've received as a whole. Kindly note we have escalated your query to the store and they will be in contact with you shortly. For your records, please see reference number -***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
- WhatsApp: ***
- WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1
- Call us on: ***
- Email us on: ***
The Pick n Pay Team
Best regards,
Pick n Pay's reply29 Nov 2022, 11:46
Official
Hello Hanlie,
Thank you for reaching out to the Pick and Pay Customer Care team. Please accept our sincere apologies for the overall poor customer service you've received as a whole. Kindly note we have escalated your query to the store and they will be in contact with you shortly. For your records, please see reference number -***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
The Pick n Pay Team
Thank you for reaching out to the Pick and Pay Customer Care team. Please accept our sincere apologies for the overall poor customer service you've received as a whole. Kindly note we have escalated your query to the store and they will be in contact with you shortly. For your records, please see reference number -***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
- WhatsApp: ***
- WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1
- Call us on: ***
- Email us on: ***
The Pick n Pay Team
Best regards,