NM
Nonhlanhla M
1 reviews | Active since Dec 2022
28 Aug 2023, 15:41
Wrong price sticker
Went to pick n pack got full chicken R22 when i went to the till they said its a wrong price, they called the manager then she instead put a correct sticker price and said we must take pap and worse worse the cashier was rude to us, they didn't even apologize
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Replies (1)
Pick n Pay's replyOfficial
29 Aug 2023, 14:29Hi Nonhlanhla, Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor shopping experience at this store.
May you please provide us the store name so that we can have this matter escalated to the higher management team.
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
May you please provide us the store name so that we can have this matter escalated to the higher management team.
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply29 Aug 2023, 14:29
Official
Hi Nonhlanhla, Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor shopping experience at this store.
May you please provide us the store name so that we can have this matter escalated to the higher management team.
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
May you please provide us the store name so that we can have this matter escalated to the higher management team.
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,