DL
Dimakatso L
1 reviews | Active since Mar 2014
11 Jun 2021, 11:02
Wrong order
Good Day,
I am very sad that I ordered meat yesterday from bottles and the driver delivered the wrong order.I then called them to report the matter then the call center agent promised to call me back,it's now almost 24 hours and my order has not been corrected and tge driver took the wrong order from me.I have been trying to contact them since morning and the phone is unreachable.My daughter and I didn't eat yesterday and till now we still wondering what we will eat since they not even bothered to refund us our money or deliver our order.
Hello Peter kindly assist us with this matter because I am running out of airtime and it is a huge inconvenience.
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Dimakatso L's updateReviewer Update
14 Jun 2021, 13:55I am an unemployed mother, staying with my 8 year old. It is with great sadness that my case till this day is not resolved.I still haven't recieved my money from Bottles pick and pay,I am very dissapointe because this error was made by them and all they can say is they apologize.My daughter and I have to make a plan as to what to eat when a big company is sitting with billions and making an innocent citizen who is trying to feed her 8 year old suffer for her own money.I am really sad because I am unemployed and I can't go and ask for more money to get food for us when our money is being delayed by them.I demand an immediate payment,I can't wait for 10 days to be able to feed my child.
DL
Dimakatso L's update14 Jun 2021, 13:55
Reviewer Update
I am an unemployed mother, staying with my 8 year old. It is with great sadness that my case till this day is not resolved.I still haven't recieved my money from Bottles pick and pay,I am very dissapointe because this error was made by them and all they can say is they apologize.My daughter and I have to make a plan as to what to eat when a big company is sitting with billions and making an innocent citizen who is trying to feed her 8 year old suffer for her own money.I am really sad because I am unemployed and I can't go and ask for more money to get food for us when our money is being delayed by them.I demand an immediate payment,I can't wait for 10 days to be able to feed my child.