Hello Anni,
Thank you for your reaching out to Pick n Pay Customer Care team. I would like to apologize for any inconveniences caused.
We have urgently communicated your complaint with the Clothing division and requested feedback; you should receive feedback shortly via telephone.
For your records, please see reference number -
*** . By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store/department.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information:
https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below:
WhatsApp: *** -
https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***- email us on:
*** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00
Kind Regards,
The Pick and Pay Team