1 reviews | Active since Sept 2016

02 Nov 2019, 17:22

Worst unacceptable service

I'm used to pick n pay having a great service among all grocery stores but I never saw such mediocre like that of today. Pick n pay centurion mall had 3paying stations open. Imagine, on month end weekend.

At that time while standing on that long ass que, the poor cashier still has to scan and pack our groceries without anyone to assist. Obe on my que asked for help from someone hu looked like a supervisor but no help was provided. I asked the cashier u only 3 paying stations ND she claimed others were on lunch.

I always use this particular pick nd pay but I hnever came across the nonsense I've seen at pick ND pay today.

0
Replies (1)
Pick n Pay
Pick n Pay's reply04 Nov 2019, 10:14
Official
Good day  Priscilla,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team