1 reviews | Active since Aug 2013
WORST TREATMENT EVER RECEIVED AS A CUSTOMER
I have never received such appauling behaviour as a customer in my life. <br> There was a special in the store of Interprise viennas. If you buy 1kg and a 500g, you get a free lunch box. I took 2x of each so i could get 2 of these lunch boxes. <br> As i was passing my groceries through the till i discovered i had taken escort instead of Enterprise in one of the 1kgs. I then asked the packing lady to assist me and fetch the correct item while i finish running my groceries through teh till. She (Sindiswa) told me it is not her job to do shuch and i should get it myself, after asking her a second time she told to not say alot to her, she will go and get it, said a few other disrespectful words in the process. She was rude, oboxious and had no idea of what customer service is. I wonder if she was taught as i have been to many Pick n Pays and i have never gotten such treatment. I would like a reply from management on this matter as im very unsatisfied.
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
