1 reviews | Active since Mar 2014
Worst store ever
Had the worst experience at pick n pay Centurion Mall today (10 March 2018).
I am due to have my baby on Tuesday (in 3 days) so I am very pregnant and uncomfortable. So I decided to take my 2 year old and my mom with me to buy a few things at pick n pay. But with a busy 2 year old...I would like to use a trolly. So I asked my mom to quickly stay with my 2 year old while I get a trolly for us.
When I got the trolly the security at Pick n Pay told me I am not allowed to take their trolly out of the store. So I explained that I needed to get my daugter before I can do my shopping at Pick n Pay. So the security just said no I am not allowed to use a trolly. I was embarrassed and angry at this because everyone was looking. No one cared that I was in tears. So I went in tears to the managers who all just sat there and did not bother. The guy just said "sorry about that" and went on with his day. I was in tears and so angry that I just left and couldnt buy my groceries because Im not allowed to have a trolley so I had to get my mom and two year old and walk all the way to checkers instead. And yes...they actually gave us a trolley
Good day Suegne,
Thank you for taking the time to write to us.
Kindly accept our apologies for the unfortunate service experience, we are addressing your complaint with our Management team and will revert with feedback.
Kind Regards,
Anwar Moideen
Best regards,
Good day Suegne,
Thank you for taking the time to write to us.
Kindly accept our apologies for the unfortunate service experience, we are addressing your complaint with our Management team and will revert with feedback.
Kind Regards,
Anwar Moideen
Best regards,
