1 reviews | Active since May 2016
<p> we purchased a 2LT milk and it was bad the same day we opened the milk , The expiry date was set for 29/11/16. We sent someone the very next day to return the milk and the store refused to return the milk. Firstly this is bad practice and goes against the CPA. The store said they dont sell bad milk . how can they determine that the milk is good or bad . Please sort this out or I shall take this to the NCC.</p>
Good day Neville,
Thank you for choosing Pick n Pay and taking the time to address your complaint with us.
Please accept our apologies for the poor product experience and poor service received.
We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Neville,
Thank you for choosing Pick n Pay and taking the time to address your complaint with us.
Please accept our apologies for the poor product experience and poor service received.
We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
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