LD
Lizette D

1 reviews | Active since Dec 2022

07 Dec 2022, 07:22

Worst service / non delivery

Order Number:

# *** I placed an order online on 27 December 2022, to date no delivery no communication

I have called the customer care number numerous times, emailed multiple times, used the whatsapp number all to no avail. I keep getting we are experiencing high call volumes your query will be attended to.

I have rep**** on emails received and get the same response.

When placing the order it said delivery within 2-5 working days we now on work day 8 with zero response.

Worst online service I have ever received.

0
Replies (1)
LD
Lizette D's update12 Dec 2022, 15:32
Reviewer Update
Once again it's automated we sincerely apologize but nothing gets done !!!!!!

We were made so many promises and on work day 11 (Kindly note your delivery is stated at 2-5 working days) still no delivery. We were promised yet another update and call back today and yet again we are the ones that have to chase after pnp
Never ever have I had such bad service from online orders
Truly beyond ridiculous
😡