1 reviews | Active since Apr 2022
Worst service from PICK N PAY
Pick n pay Has the worst service especially when it comes to service delivery, There Customer service even X10 Worse doesn't bother to call you back ever to rectify or clarify their mistakes , Their ASAP APP DELIVERY SERVICE IS A JOKE YOU NEVER GET ALL YOUR ITEMS WHEN YOU DO A ORDER THEY TAKE YOUR POINT BUT DONT ADD THEM TO YOUR TOTAL , YOU OFTEN GET THE WRONG OR FAULTY ITEMS OR 90% OF YOUR ORDER IS OUT OF STOCK BUT THEY DONT TELL YOU WHEN YOU MAKE THE ORDER OR CHOOSE THE ITEMS YOULL PAY FOR DELIVERY AND EVERYTHING IS DEDUCTED THEN YOU WILL HAVE THE DRIVER PITCH UP WITH one or two items in a bag because Pick n pay continues to have specials but never have stock of the items because the truck never pitched or whatever excuse they have but they don't bother to inform the customers so you keep wasting petrol iether driving to a store or pay for delivery for items that didn't pitch . When yy do report things to them the most they will do is respond with an email 2 weeks later brushing off your complaints, They don't address their mistakes and never act on the things they say they will do on the customer service line , or on email ..it's disgusting how such a big brand can still have these Horrifying services ..even when our clients order stuff from pick n pay they continue to have the same problems and it's not a one time thing it's a continues thing and they are not willing to Compensate or rectify their mistakes .
