1 reviews | Active since Nov 2016

24 Jul 2017, 12:04

worst service ever Keywest Pick N Pay

<p>Second time going to this branch. Only 3 tills operating, no one at express tills no one at the siggirette counter. No packers for my 2 troley loads of goods. I had to pack it myself. cashier doesnt greet doesnt look up throws my stuff that im buying as if is normal practice. When asking why there is no packers i just get looked at. Previous time had a similar experience when aproaching the manager nothing happens. i honstly have never had service like this in my life and i have had bad service before. i will be returning to this branch just to record my experience and place it on social media. the world needs to see this for themselves.</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply24 Jul 2017, 14:30
Official

Good day Riaan,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas