1 reviews | Active since Nov 2019
worst service ever
hi, im so disapointed for the way i was treated by a cashier yesterday just before 17h30pm
i purchased some meat products that nearly cost R300 and i presented my card to her Oarabile Rapoo is her name and she tapped my card without asking me first, when i asked her who told you to tap my card she told me that she has got every rite to tap my card but on top of her voice with a very snotty attitude , i asked to speak to her manager and she got really upstrucked so badly that a customer at the next till asked me to just leave it because she is always like that. i do not appreciate the way i was dealt with by this lady and by the way who is going to pay my account for that tap?? bank charges now a days are not a joke. i will never set foot in that shop again. you have just lost a customer. regards Gift matshoza -***
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with our management team however you have not provided us with the stores name.
Kindly forward your complaint with your contact details and the stores name to *** to enable our Customer Care Team to address this with the relevant management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, and would like to address this with our management team however you have not provided us with the stores name.
Kindly forward your complaint with your contact details and the stores name to *** to enable our Customer Care Team to address this with the relevant management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team