Worst service ever

PNP ASAP Fails , pick and pay Busy corner mall just as *********** a total hell hole where anyone seems to be the “manage”I ordered at 09:00 this morning I still don’t have my order! Further to this, I ordered from Checkers’ Sixty60 after PNP and my groceries were delivered in an hour as promised. What’s the point of calling something ASAP if you take over 4 hours and counting to deliver? Then they just cancel the order without any consideration. One has to wait 2-3 working days to get their money