Worst service ever!!

Dear Pick n Pay asap! To say that I am disappointed it's beyond what I am feeling right now...i made an order at 09h37, hours later the order was apparently delivered but not to me. Now upon calling you multiple times, several agents, Sipho, Amahle, Thandiwe and your Supervisor in charge decided to call me, Apparently my order was left at the store . After I insisted on picking up the order from Pick n Pay Hypermarket wonderpark as it was dispatched from there, she decided that they can reschedule the delivery for today. Now suddenly my order has been canceled and wallet credited, 5- 10days to refund the money so I must actually wait for 5 days minimum just for my kids to get bread but they where quick to deduct the money from my account. Exactly a few hours from now would have a year of a great relationship but as I delete my profile. I am done with Pick n Pay, their staff at Wonderpark asap desk. Thank you for a bucket full of flies.