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carmel A

1 reviews | Active since Mar 2015

11 Mar 2015, 16:47

Worst service ever

OMG..Just received the worst ever at Pick and Pay Boulders. To stand In a queue for 30 min then get to the front and see its cash only. Hello? If I could see the sign from way back of the line then I wouldn't have wasted my time. Then you join another queue for another 20 minutes..what ever happened to customer service..So glad us shoppers have other options..Ps it's the silent customers that don't say much that you should worry about..will never shop here again.

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Mar 2015, 09:28
Official
Hello carmel alexander,

Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***